Legal Information

Important legal documents and policies governing the use of SME4ME platform

Important Notice

Please read all legal documents carefully before using SME4ME. By accessing or using our platform, you agree to be bound by these terms and policies. These documents are designed to comply with Kenyan law and Capital Markets Authority (CMA) regulations.

Terms of Use

User Agreement for SME4ME Platform

Privacy Policy

How we collect, use, and protect your personal information

Risk Disclosure

Important information about investment risks and disclaimers

Fees & Costs

Transparent pricing for all platform services

Refund Policy

When and how you can cancel investments and receive refunds

Prohibited Businesses

Business categories and activities not permitted on SME4ME

Your Rights & Protections

Data Protection

Your personal data is protected under Kenyan Data Protection Act

Investment Cancellation

48-hour cancellation window for most investments

Transparent Fees

All fees disclosed upfront with no hidden charges

Dispute Resolution

Fair arbitration process for resolving disputes

Key Responsibilities

Due Diligence

Conduct your own research before investing

Risk Understanding

Understand that investments may result in total loss

Accurate Information

Provide truthful and complete information

Compliance

Follow all applicable laws and platform rules

Regulatory Compliance

SME4ME operates in compliance with Kenyan law and regulations, including:

Key Regulations

  • • Capital Markets Act
  • • Data Protection Act (2019)
  • • Companies Act (2015)
  • • Anti-Money Laundering regulations

Regulatory Bodies

  • • Capital Markets Authority (CMA)
  • • Central Bank of Kenya (CBK)
  • • Office of the Data Protection Commissioner
  • • Financial Reporting Centre (FRC)

Legal Contact Information

General Legal Inquiries

legal@sme4me.co.ke

Privacy & Data Protection

privacy@sme4me.co.ke

Compliance Issues

compliance@sme4me.co.ke

Last updated: 1st September 2025. These documents may be updated from time to time. Material changes will be posted on the platform with updated effective dates.